Roomle Privacy Statement

I. Scope of application

  1. The following Privacy Policy applies to the services offered by Roomle GmbH in connection with the Roomle product and forms an integral part of the General Terms and Conditions of Roomle GmbH. Roomle GmbH operates the services of Roomle under various top-level domains (,, etc.) and under various subdomains and aliases of those domains.
  2. By using and/or registering with Roomle, you expressly agree to this Privacy Policy. Roomle expressly reserves the right to amend or adapt the General Terms and Conditions at any time with prospective effect. The users will be informed of such amendments or adaptations by being sent the new Privacy Policy to the e-mail address provided by the relevant user during registration. If the Privacy Policy is amended, the user is entitled to terminate the contractual relationship in writing within a period of 30 days of being sent the amended Privacy Policy. If the user does not terminate the contractual relationship within that 30-day period, the amended Privacy Policy is deemed agreed on.

II. Security & Anonymity

  1. Roomle GmbH makes every effort to protect the data entrusted to it by the users of Roomle against unauthorised access. By means of a sophisticated system of access permissions and technical protective measures such as firewalls, Roomle GmbH strives to ensure maximum data security.
  2. The use of Roomle is anonymous. The data transmitted to other users in the context of Roomle are always linked exclusively to the username chosen by the user. The user’s e-mail address remains confidential at all times. This ensures that the user’s identity is protected, and the user decides himself/herself whether and when the user reveals his/her identity to other users.
  3. Notwithstanding the preceding paragraphs, in the case of any user who is using the services accessible on Roomle through a Roomle partner, Roomle GmbH may collect and submit to the respective Roomle partner certain data set forth in the General Terms and Conditions, the General Terms and Conditions for Retailers and this Privacy Policy.

III. Authorisation & right of revocation

Pursuant to section 8 (1) item 2 of the Data Protection Act 2000 (Datenschutzgesetz 2000, DSG), the user expressly authorises Roomle GmbH and the contractors of Roomle GmbH to collect, process and use all information in connection with the contractual relationship between the user and Roomle GmbH for the agreed purpose. The consent pursuant to section 8 (1) item 2 of the Data Protection Act can be revoked at any time.

IV. Collection, processing & use of personal data

  1. For Roomle GmbH to provide the services specified in the General Terms and Conditions, it is necessary to collect, process and use personal data provided by the user, inter alia during the registration process.
  2. Upon registration, the user is requested to provide certain minimum information, which is required to complete the registration. These mandatory data are:
    • e-mail address; and
    • password
  3. The user is also requested to provide further data during the registration process, such as:
    • postal code/place of residence;
    • date of birth; and
    • sex.
  4. Roomle is accessed with the e-mail address specified during registration and the password chosen by the user.
  5. Each time Roomle is accessed, usage data are transmitted by the relevant web browser and stored in so-called server log files. These data are:
    • IP address (Internet Protocol address) of the computer used for access;
    • user identifier on Roomle;
    • name of the accessed page;
    • date and time of access;
    • the referrer URL (URL of origin), from which the user came to the accessed page; and
    • the session identification number.
  6. Each time the user logs in to Roomle, the following usage data are stored in the so-called login data sets:
    • date and time of the login;
    • user identifier on Roomle;
    • IP address (Internet Protocol address);
    • number of the session cookies; and
    • the session identification number.

V. Purpose of collecting, processing & using personal data

  1. The main purpose pursued by Roomle GmbH when collecting personal data is to enable the user to use the services provided by Roomle in a secure, efficient and personal manner. The personal data are, in particular, used for the following purposes:
    • provision of the services of Roomle GmbH desired by the user;
    • adaptation, assessment and improvement of the services of Roomle GmbH and the contents and advertising measures on Roomle or Roomle partners;
    • notifications about services of Roomle GmbH, targeted marketing and promotional offers of cooperation partners of Roomle GmbH;
    • sending of marketing communications;
    • prevention, detection and investigation of possibly prohibited or illegal activities of users on Roomle;
    • enforcement of the General Terms and Conditions of Roomle GmbH; and
    • troubleshooting.

VI. Disclosure of personal data to third parties

  1. Roomle GmbH does not sell, exchange or make any other unauthorised use of personal data and information. Roomle GmbH does also not disclose personal data of users to third parties, unless the user has given his/her consent to such disclosure or unless Roomle GmbH is obligated by law to disclose such data. External service providers of Roomle GmbH, which provide services on behalf and by order of Roomle GmbH, or licensees of Roomle GmbH are not regarded as third parties.

VII. Availability of services

  1. Roomle GmbH uses so-called “cookies” to customise and optimise the user’s online experience. Cookies contain, for example, information on any previous access by the user to the relevant servers or information on which services were previously accessed. Cookies are not used to run programs or download viruses to the user’s computer. The principal purpose of cookies is rather to offer services that are specifically tailored to the user and to make using Roomle as convenient as possible.
  2. The user can at any time reject the setting of cookies. This is usually done by selecting the corresponding option in the settings of the web browser or by using additional programs. Further information can be obtained by referring to the help function of the web browser used by the user. If a user chooses to deactivate cookies, this may limit the scope of the services of Roomle GmbH and have a negative effect on the use of Roomle.

VIII. Data Transfer

  1. The user is aware that, when data are transferred over the Internet, data protection is not yet ensured in accordance with the current state of technology. In particular, e-mails do not constitute secure communication because it is technically impossible to rule out that the contents could be intercepted. It is the user himself/herself who must ensure the security of the data transmitted by him/her over the Internet.