Kevin Benezra: The 3D Door Builder allows customers to visualize craftsmanship before it’s built.
INTERVIEW: Weldwork, a U.S.-based manufacturer of custom steel doors, uses Roomle’s Rubens 3D Configurator to bring handcrafted design and digital innovation together. In this interview with Kevin Benezra, Founder of Weldwork, you’ll discover how the configurator helps standardize production, enhances customer experience, and shapes the company’s vision for a fully digital sales process.
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Interview:
What inspired Weldwork to launch the 3D Door Builder?
When we started Weldwork, everything was fully custom — which made things complicated. Each salesperson went in a different direction, and every job became unique and hard to manage.
I wanted to create standards within the company: consistent hardware, consistent processes, and a way to visualize what the customer would receive. The 3D configurator was the perfect tool to achieve that.
It allows customers to see their door before it’s built and, with the AR feature, even visualize it in their space. It also helps me control the sales process — keeping everyone aligned with what we actually manufacture.
How does the 3D configurator help you meet customer needs while reflecting your philosophy of combining craftsmanship and innovation?
It lets us combine the art of craftsmanship with modern digital tools. Customers can design their own doors, experiment with options, and immediately see what’s possible.
It enhances the customer experience, keeps our sales team focused on feasible solutions, and showcases the quality of our products in a really engaging way.
What challenges did you face before introducing the configurator?
Before we had the configurator, customers had no visual of what they were buying until after paying a deposit and receiving shop drawings. That made it difficult for them to commit early.
For sales, it was also tough — each rep was “reinventing the wheel” on every project. There were no standards, and that created stress for our manufacturing and fabrication teams.
Now, with visuals and clear options, we’ve simplified everything — internally and for our customers.
What kind of feedback or customer stories stand out since launching it?
The feedback has been amazing. Customers love the tool and the fact that they can design doors themselves.
When I enter a sales call and the client already created a rendering, it’s a game changer — I instantly understand what they want. Then I can adjust things live, like size or transom options, and discuss budget-friendly changes in real time.
I often share my screen on Zoom, open the configurator, and build the design together with them — it makes collaboration fast and fun.
Have you noticed measurable results — like faster decisions or fewer design revisions?
Definitely fewer design revisions.
Decision-making is still complex because many customers reach out early in their project planning, but the configurator really helps them visualize and understand options.
It also gives us a professional edge — customers can see that we’re a company with a clear process and expertise. Compared to competitors who can’t show visuals, we can demonstrate exactly what the door will look like in their space.
What convinced you to choose Roomle, and how would you describe your collaboration during development?
A few things. First, Roomle was very competitive in pricing. Second, you had already worked with another door manufacturer, so I could see what was possible right away.
The development process went really well. Your team explained every step clearly and pushed us to provide the details you needed to make the project successful. Overall, it was a great collaboration — very professional and efficient.
How do you plan to evolve your digital strategy moving forward?
My goal is to make the configurator even more powerful — ideally with automated pricing and proposal generation.
I’d love for my sales reps or future distributors to build a door in the configurator, click a button, and instantly generate a proposal with images and pricing. That would streamline everything, especially as we expand nationwide.
What advice would you give to other manufacturers considering a configurator?
Go for it. Visuals are everything today. Customers want to see what they’re buying before committing.
If you don’t have showrooms across the country, a 3D configurator is the next best thing — it lets clients explore and understand your products easily, no matter where they are.
Thank you, Mr. Benezra, for the interview and for the inspiring insights into Weldwork’s digital craftsmanship and sales strategy.
Learn more about the Weldwork use case
Weldwork set out to bring its handcrafted steel and interior doors into the digital age — making unique, custom designs visually tangible while creating a more efficient and standardized sales process.
By integrating the Roomle Rubens 3D Configurator on their website, Weldwork delivers an intuitive, interactive experience that lets customers design, customize, and visualize their doors in lifelike detail.
The result: a seamless blend of craftsmanship and technology — with clearer communication, fewer design revisions, and a faster, more engaging sales process.